WE CREATE
SOLUTIONS
DIRECT COMMUNICATION
We contact HEALTH PROFESSIONALS to send them commercial communications and advertising about health-related products and services.
DIGITAL CONTACT
We provide POSITIVE contacts to HELP sales representatives generate SALES, VISITS and EMAIL communication. We create web environments, digital telesales and data registration with order requests. Always with a good company image.
CONSULTING
We analyze the situation of the Call Center, perform Mistery Client, compare with competitors, interpret quantitative and qualitative quality parameters and recommend action plans for continuous improvement.
THERAPEUTIC ADHERENCE
Service to remind you to take the medication prescribed by the doctor through SMS messages activated by the pharmacy at the appropriate frequency and at the right time with the express authorization of the recipient.
BLOG
A common meeting point where we publish news that help to better understand treatments and pharmaceuticals. We inform pharmacies, physicians, laboratories and patients to help them improve health communication.
ECOMMERCE
WEB so that HEALTH PROFESSIONALS can BUY ON-LINE the products of FDM CLIENTS and be informed and trained on products and services necessary for the exercise of their profession. It helps to simplify the commercial management with the point of sale.
All professionals united in the service of health and connected to our solutions.
EVA BENDAYAN, FOUNDER
EXPERTS IN THE PHARMACEUTICAL SECTOR
Our solutions strengthen laboratory-physician-patient-pharmacy relationships, improve adherence to treatments and help to better understand products
and healthcare services.
POSITIVE CONTACTS
From our own call center we control the production processes and manage campaigns with results measurement and database delivery.
We collaborate with the Barcelona City Council to promote the employment of people with difficulties in accessing the labor market, guaranteeing a living wage.
We ensure compliance with current data protection legislation and collaborate with the Spanish Data Protection Agency.
START WORKING WITH US NOW
Since 2004 we have been creating communication solutions that help to improve people’s health and therefore their state of well-being. To this end, we contact healthcare professionals, doctors and pharmacists to send them communications about healthcare products and services related to their profession.
PHARMACEUTICAL SECTOR
INNOVATION
We have been the first to design a system of direct sales between laboratories and pharmacies without commissions, with advance payment via credit card or bizum.
We offer the VIABILITY of selling on-line to pharmacies and any health professional, complying with the regulation of NOT advertising or selling medicines to the END CONSUMER.
This advance is not only a technical evolution, but a profound transformation.
We are pioneers in creating a service of high health value that reminds patients to take their medication by sending SMS messages to their cell phones. It is secure, agile and 100% confidential and the patient’s consent is certified. This innovation guarantees regulatory compliance and allows monitoring by healthcare professionals. It has been authorized by the Subdirección General de farmacia y Productos Sanitarios de la Generalitat de Catalunya.
The first direct communication agency specialized in health that has built a solid and updated database, respecting the current data protection regulations. Through us, laboratories can be in constant contact with pharmacies, doctors and other groups that, due to their professional activity, can be health prescribers. With multichannel strategies we integrate various communication channels (emailing, telemarketing and mailing).
HISTORY
MILESTONES
VIDEO
trust us
customers
National Sales Director
BAYER CONSUMER CARE
"We selected them among several vendors for a telemarketing project. What surprised me the most was his in-depth experience of the OTC market in Spain. The best thing was that at some point in the process you forget who is the customer and who is the supplier since you consider them as one more of your team working for a common purpose."
Trade Marketing. Pharmacy Club
ALMIRALL
"They put themselves in the client's shoes, they get involved in the project as if they were the client themselves. The team does an excellent job, looking for new business opportunities, and providing valuable market information . They are crack!!!"
Commercial Marketing Manager Iberia
GE HEALTHCARE
"They know perfectly the work they do, adapting solutions to the needs. They carry out an exhaustive follow-up of the activities implemented and know how to find and respond to any setbacks that may arise during the development. The expected objectives are met. Working with them is very pleasant as they are very easy to work with. They always offer excellent service."
HEALTH CONNECTS US
We contact healthcare professionals, doctors and pharmacists to send them communications about healthcare products and services related to their profession.
Our solutions strengthen laboratory-physician-patient-pharmacy relationships, improve adherence to treatments and help to better understand healthcare products and services.
Gran Vía 849 Local – 08018 Barcelona
+34 93 309 39 08
fminfo@formulasdemarketing.com