{"id":18106,"date":"2022-06-05T07:30:10","date_gmt":"2022-06-05T07:30:10","guid":{"rendered":"https:\/\/www.formulasdemarketing.com\/work\/televenta\/"},"modified":"2023-06-09T06:52:51","modified_gmt":"2023-06-09T06:52:51","slug":"televenta","status":"publish","type":"work","link":"https:\/\/www.formulasdemarketing.com\/en\/work\/televenta\/","title":{"rendered":"TELEVENTA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18106\" class=\"elementor elementor-18106 elementor-14508\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31e7db83 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31e7db83\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ca8fbca\" data-id=\"2ca8fbca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1c159db1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c159db1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-25ae6d3c\" data-id=\"25ae6d3c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a75f3cf elementor-widget elementor-widget-image\" data-id=\"a75f3cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"86\" data-src=\"https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO-ALMIRALL_-300x86.png\" class=\"attachment-medium size-medium wp-image-17715 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO-ALMIRALL_-300x86.png 300w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO-ALMIRALL_-768x221.png 768w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO-ALMIRALL_-600x173.png 600w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO-ALMIRALL_.png 785w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/86;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76a4ed60 elementor-widget elementor-widget-spacer\" data-id=\"76a4ed60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62e654a elementor-widget elementor-widget-text-editor\" data-id=\"62e654a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We have been working for 3 years to&nbsp;<strong><b>generate SALES&nbsp;<\/b><\/strong><strong><b>DIGITAL SALES&nbsp;<\/b><\/strong>a&nbsp;<strong><b>PHARMACIES&nbsp;<\/b><\/strong>for the promotion of the products <strong><br>  <b>THIOMUCASE, ALMAX, CALMATEL, HIDROXIL, BLASTOESTIMULINA and BLASTOACTIVA.<br><\/b><\/strong><span style=\"color: var( --e-global-color-text );\">We also collaborate in the COMMERCIAL STRATEGY through trainings in aesthetic centers for the prevention of cellulite in buttocks, abdomen and half legs.<\/span><strong><br><\/strong><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-335f0a2 elementor-widget elementor-widget-image\" data-id=\"335f0a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2595\" height=\"314\" src=\"https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO_THIO3.png\" class=\"attachment-full size-full wp-image-17716\" alt=\"\" srcset=\"https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO_THIO3.png 2595w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO_THIO3-300x36.png 300w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO_THIO3-1024x124.png 1024w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO_THIO3-768x93.png 768w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO_THIO3-1536x186.png 1536w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO_THIO3-2048x248.png 2048w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/LOGO_THIO3-600x73.png 600w\" sizes=\"(max-width: 2595px) 100vw, 2595px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db57f97 elementor-widget elementor-widget-text-editor\" data-id=\"db57f97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In April 2008, for the first time, the laboratory made a change in its approach to sales to pharmacies and we offered the possibility of conducting a small test.<\/p>\n<p>We started with a random selection of 100 pharmacy records from Spain.<\/p>\n<p>We transform the usual promotion of the laboratory with the sales network into an argumentation formed by a telephone script, objection handling, response coding and order form.<\/p>\n<p>During the telephone conversation, it was possible that some of the interlocutors might ask the teleoperators about issues related to the LOPD, so we also prepared a specific argument for these questions.<\/p>\n<p>We make phone calls on behalf of the laboratory to the purchasing manager or pharmacy owner offering the promotion associated with the purchase of your anti-cellulite.<\/p>\n<p>The calls were recorded including a legal phrase in the argument to comply with current data protection legislation.<\/p>\n<p>Emailings were sent through an exclusive email account for the laboratory from our data management and processing platform.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-992336a elementor-widget elementor-widget-image\" data-id=\"992336a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"641\" data-src=\"https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/kit-crema-2008-v2-1024x820.jpg\" class=\"attachment-large size-large wp-image-17717 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/kit-crema-2008-v2-1024x820.jpg 1024w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/kit-crema-2008-v2-300x240.jpg 300w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/kit-crema-2008-v2-768x615.jpg 768w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/kit-crema-2008-v2-1536x1230.jpg 1536w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/kit-crema-2008-v2-2048x1641.jpg 2048w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/kit-crema-2008-v2-600x481.jpg 600w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/641;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b3a1c3 elementor-widget elementor-widget-text-editor\" data-id=\"3b3a1c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 style=\"text-align: center;\"><strong>We made 11% of the ORDERS on records called.<\/strong><\/h5>\n<p style=\"text-align: center;\"><strong>The number of units sold and the turnover achieved in just one week was a revelation of a new commercial technique.<\/strong><\/p>\n<p style=\"text-align: center;\">The success achieved with the call made us the agency in charge of the TELEVENTA TO SELL THE ENTIRE RANGE OF OTC PRODUCTS. <strong><br \/>\n  <b>agency in charge of the TELESALE TO SELL THE WHOLE RANGE OF Almirall&#8217;s OTC PRODUCTS<\/b><br \/>\n<\/strong> of Almirall&#8217;s OTC products throughout Spain.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fed8f1d elementor-widget elementor-widget-text-editor\" data-id=\"fed8f1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><b><br \/>\n  <span style=\"font-family: Calibri;\">TELEVENTA<\/span><br \/>\n<\/b><b><br \/>\n  <span style=\"font-family: Tahoma;\"> <\/span><br \/>\n<\/b><b><br \/>\n  <span style=\"font-family: Tahoma;\">OTC <\/span><br \/>\n<\/b><b><br \/>\n  <span style=\"font-family: Tahoma;\">ALMIRALL<\/span><br \/>\n<\/b><\/span><\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-56bb29c elementor-widget elementor-widget-text-editor\" data-id=\"56bb29c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In 2009 we achieved the highest results in order generation through a process composed of the actions described below:<\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><strong><b>DATA PROCESSING<\/b><\/strong><\/span><\/h3>\n<p>We formalize a contract for the provision of services, confidentiality and processing of personal data.<\/p>\n<p>We searched the yellow pages for pharmacies to validate the public data and matched the yellow pages record with an identifying number.<\/p>\n<p>We update the data of the located pharmacies and treat the new file for the realization of telesales consisting of:<\/p>\n<ul>\n<li>Pharmacies visited by ethical delegates but not OTC.<\/li>\n<li>Pharmacies not visited by Almirall located in yellow pages.<\/li>\n<\/ul>\n<h5 style=\"text-align: center;\"><strong><b>Two categorized FICHES were generated with differentiated commercial strategies.<\/b><\/strong><\/h5>\n<h3 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><strong><b>CREATIVITY<\/b><\/strong><\/span><\/h3>\n<p>We created a promotion accompanied by a specific training service through 33 esthetic centers throughout Spain.<\/p>\n<p>The trainings helped pharmacists to better advise on the use of anti-cellulite and slimming massage.<\/p>\n<h4 style=\"text-align: center;\">We generate a brand image associated with quality products.<\/h4>\n<h3 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><strong><b>DESIGN<\/b><\/strong><\/span><\/h3>\n<p>We designed a very visual interactive order form to make the communication very clear and versatile to the purchasing needs.<\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><strong><b>TELEMARKETING<\/b><\/strong><\/span><\/h3>\n<p>We create and produce the telephone scripts so that the pharmacist wants to buy Almirall&#8217;s products on promotion:<\/p>\n<ul>\n<li>From March 17 to July 13, 2009, THIOMUCASE was promoted.<\/li>\n<li>From October 5 to November 3, 2009, BLASTOESTIMULINA was promoted.<\/li>\n<li>From November 3, 2009 to December 21, 2009, BLASTOACTIVA was promoted.<\/li>\n<\/ul>\n<p>We train the team to be experts in the advantages of ALMIRALL products.<\/p>\n<p>We commercialize the whole range of products: ALMAX, CALMATEL, HYDROXYL.<\/p>\n<p>We always directed the pharmacist who did not place an order to the promotional product&#8217;s website.<\/p>\n<h5 style=\"text-align: center;\"><strong><b>In one year, 63,239 UNITS of product with the entire OTC range were sold<\/b><\/strong><\/h5>\n<h3 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><strong><b>EMAILING<\/b><\/strong><\/span><\/h3>\n<p>We generate an ALMIRALL order form for the signature and stamp of the pharmacy as acceptance of the purchase.<\/p>\n<p>We transform the order form into an image and send it by e-mail\/fax to the pharmacy.<\/p>\n<p>We receive by e-mail or fax the ok to the order and claim the orders not received.<\/p>\n<p>We train pharmacists on how to send e-mails for order management.<\/p>\n<p style=\"text-align: center;\">We manage orders by creating a database of ALMIRALL telesales pharmacies.<\/p>\n<h5 style=\"text-align: center;\"><strong>In many cases, this was the first time that the pharmacist had placed an order through digital<br \/><\/strong><strong style=\"font-size: 16px;\">through digital media.<\/strong><\/h5>\n<h3 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><strong>EXECUTIVE MANAGEMENT<\/strong><\/span><\/h3>\n<p>We manage the good coordination of the different forms of contact to achieve maximum efficiency.<\/p>\n<p>The pharmacist received the order form on the same day of the call. In some cases we generated a second call to receive the pharmacist&#8217;s approval within 2 to 3 days from the e-mail. It takes a maximum of 48 hours to process the transfer\/direct order.<\/p>\n<p>We sort by zones the direct orders of more than 500 euros to send them by e-mail to ALMIRALL&#8217;s zone managers.<\/p>\n<p>We order by WHOLESALER the transfer orders and send them by e-mail\/fax to the wholesalers.<\/p>\n<h5 style=\"text-align: center;\"><strong><b>In approximately 5 days the sale was in the hands of the delegate or wholesaler.<\/b><\/strong><\/h5>\n<h3 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><strong>POSITIVE SALES CLOSE<\/strong><\/span><\/h3>\n<p>We made a courtesy call to all telesales pharmacies to confirm that the order had arrived correctly.<\/p>\n<p>In the case of incidents, we discovered the reason for the incident and we reworked with area managers and wholesalers the orders NOT received or incomplete.<\/p>\n<h5 style=\"text-align: center;\"><strong><b>Sometimes a second sale was generated that improved the results.<\/b><\/strong><\/h5>\n<h3 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><strong><b>TRAININGS<\/b><\/strong><\/span><\/h3>\n<p>With the slogan &#8220;OUT WITH CELLULITIS&#8221; we offered a training service provided by 33 aesthetic centers throughout Spain, courtesy of LABORATORIOS ALMIRALL S.A.<\/p>\n<p>  By means of a training booklet provided by the delegate, the pharmacy could call the center of its choice in its area at least one week in advance to arrange a date and time.<\/p>\n<p>The service consisted of 30 minutes of CELLULITE PREVENTION TREATMENT on the buttocks, abdomen and mid-legs with training on how to inform clients on the best way to massage the affected areas.<\/p>\n<p>At the end of the session, a CD with a power point presentation was given to the attendees so that the doctors could advise the clients who buy THIOMUCASE.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-018b476 elementor-widget elementor-widget-image\" data-id=\"018b476\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"516\" height=\"190\" data-src=\"https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/TICKET_REGALO_thiomucase__.jpg\" class=\"attachment-large size-large wp-image-17718 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/TICKET_REGALO_thiomucase__.jpg 516w, https:\/\/www.formulasdemarketing.com\/wp-content\/uploads\/2018\/02\/TICKET_REGALO_thiomucase__-300x110.jpg 300w\" data-sizes=\"(max-width: 516px) 100vw, 516px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 516px; --smush-placeholder-aspect-ratio: 516\/190;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01b779e elementor-widget elementor-widget-text-editor\" data-id=\"01b779e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #eb6a0a;\"><strong><b>GLOBAL RESULTS<\/b><\/strong><\/span><\/h3>\n<h3 style=\"text-align: center;\"><strong><b>The percentage of sales with respect to the called registration was 7%.<\/b><\/strong><\/h3>\n<h3 style=\"text-align: center;\"><strong><b>The average order when accompanied by formations  <br \/>was \u20ac275.<\/b><\/strong><\/h3>\n<h3 style=\"text-align: center;\"><strong><b>The average order for known OTC products was \u20ac225.<\/b><\/strong><\/h3>\n<h3 style=\"text-align: center;\"><strong><b>The average order for NEW OTC products was 140 \u20ac.<\/b><\/strong><\/h3>\n<div><strong><b> <\/b><\/strong><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We have been working for 3 years to&nbsp;generate SALES&nbsp;DIGITAL SALES&nbsp;a&nbsp;PHARMACIES&nbsp;for the promotion of the products THIOMUCASE, ALMAX, CALMATEL, HIDROXIL, BLASTOESTIMULINA and BLASTOACTIVA.We also collaborate in the COMMERCIAL&hellip;<\/p>\n<p> <a class=\"more-link\" href=\"https:\/\/www.formulasdemarketing.com\/en\/work\/televenta\/\">Read more<\/a><\/p>\n","protected":false},"featured_media":17810,"comment_status":"closed","ping_status":"closed","template":"","work_genre":[],"class_list":["post-18106","work","type-work","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/www.formulasdemarketing.com\/en\/wp-json\/wp\/v2\/work\/18106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.formulasdemarketing.com\/en\/wp-json\/wp\/v2\/work"}],"about":[{"href":"https:\/\/www.formulasdemarketing.com\/en\/wp-json\/wp\/v2\/types\/work"}],"replies":[{"embeddable":true,"href":"https:\/\/www.formulasdemarketing.com\/en\/wp-json\/wp\/v2\/comments?post=18106"}],"version-history":[{"count":11,"href":"https:\/\/www.formulasdemarketing.com\/en\/wp-json\/wp\/v2\/work\/18106\/revisions"}],"predecessor-version":[{"id":18329,"href":"https:\/\/www.formulasdemarketing.com\/en\/wp-json\/wp\/v2\/work\/18106\/revisions\/18329"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.formulasdemarketing.com\/en\/wp-json\/wp\/v2\/media\/17810"}],"wp:attachment":[{"href":"https:\/\/www.formulasdemarketing.com\/en\/wp-json\/wp\/v2\/media?parent=18106"}],"wp:term":[{"taxonomy":"work_genre","embeddable":true,"href":"https:\/\/www.formulasdemarketing.com\/en\/wp-json\/wp\/v2\/work_genre?post=18106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}